Privacy Policy
Last Updated: April 25, 2025
This Privacy Policy describes how ERVOX (referred to as “ERVOX”, “we”, “us”, or “our”) collects, uses, and shares personal information of users of our website;
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly:
Name, email address, phone number, address, date of birth, username, password, payment information, order details, support inquiries, feedback, survey responses, content you post or submit.
Information Collected Automatically:
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities.
2. How We Use Your Information
We may use your personal information for various purposes, including:
To provide and maintain our Services.
To process your orders and payments.
To communicate with you, including responding to your inquiries and providing customer support.
To personalize your experience and provide tailored content and offers.
To send you marketing and promotional communications (where permitted by law). You can opt-out of these communications at any time.
To analyze how our Services are used and improve their functionality.
To detect, prevent, and address technical issues, security breaches, and fraud.
To comply with legal obligations.
3. How We Share Your Information
We may share your personal information with the following categories of recipients:
Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These providers are contractually obligated to protect your information.
Legal Authorities: When required by law, legal process, or government request.
In Connection with a Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
4. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete personal information.
Deletion: The right to request the deletion of your personal information (subject to certain exceptions).
Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction of Processing: The right to request that we restrict the processing of your personal information under certain circumstances.
Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: The right to lodge a complaint with a data protection authority in your jurisdiction.
You can exercise these rights by contacting us using the contact information provided below. We may require you to verify your identity before responding to your requests.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
The retention period may vary depending on the type of information and the purposes for which it is used.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, firewalls, secure servers, access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Links to Other Websites
Our Services may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website Name or by other means, such as email. The “Last Updated” date at the top of this Privacy Policy indicates when it was last revised. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@ervox.store